Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use Crate Lotto services.
Last updated: January 1, 2024
At Crate Lotto, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
- Personal identification information (name, email address, phone number, etc.)
- Account information and preferences
- Payment and transaction information
- Device and usage information
- Location data (if permitted)
- Communication records with our support team
- To provide and maintain our lottery services
- To process transactions and manage your account
- To communicate with you about your account and our services
- To improve our website and services
- To comply with legal obligations
- To prevent fraud and ensure security
- We do not sell your personal information to third parties
- We may share information with service providers who help us operate
- We may disclose information when required by law
- We may share anonymized data for analytics purposes
- Information may be shared in case of business transfers
- We share information with your consent
- We use industry-standard encryption to protect your data
- Secure servers with regular security updates
- Access controls and authentication measures
- Regular security audits and monitoring
- Secure payment processing systems
- Employee training on data protection
- Right to access your personal information
- Right to correct inaccurate information
- Right to delete your personal information
- Right to restrict processing of your information
- Right to data portability
- Right to withdraw consent at any time
- We use cookies to enhance your experience
- Analytics cookies to understand usage patterns
- Functional cookies for website features
- You can control cookie settings in your browser
- Third-party cookies from service providers
- Opt-out options for tracking cookies
We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We ensure that such transfers are subject to appropriate safeguards.
We take steps to ensure that your privacy rights continue to be protected when your information is transferred internationally.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@cratelotto.com
Phone: +61 468 669 9445
Address: Level 3, 142 Albert St, Brisbane QLD 4000, Australia
Privacy Officer: Available Monday-Friday, 9 AM - 6 PM EST